MSP Agentic AI
Assessment · 04

How strong is the security you sell?

This rates the security service line you sell to clients — what you can credibly deliver — not your own internal posture. The most common gap isn't capability; it's commercialization: great security, bundled in for free instead of packaged and priced as a renewable line of business.

What it measures — the 5 dimensions

You rate each on how it is today (a mirror, not a grade). For every one, the app already holds the “what good looks like” standard you can browse and adopt.

Assessment radar across 5 dimensionsA spider chart scoring 5 dimensions on a one-to-five maturity scale. The sample profile dips on one axis, marking the weakest dimension, the constraint to fix first.

Illustrative — each assessment scores you across these 5 dimensions on a 1–5 scale; the dent marks your lowest, the constraint to fix first.

  • Security Stack Depth

    Do you operate the core managed-security controls (EDR, email security, MFA, patching) to a standard — or mostly resell point products?

    What good looks like · A standardized, operated security stack (EDR · email security · MFA · patch/vuln) deployed to a documented baseline across the book.
  • Monitoring & Response

    Is there 24×7 monitoring and incident response — a staffed SOC or outsourced MDR with SIEM — or is detection reactive and best-effort?

    What good looks like · 24×7 SOC/MDR with SIEM/log management and a tested incident-response runbook — alerts are triaged and contained around the clock.
  • Vulnerability & Threat Management

    Do you run vulnerability management, penetration testing, threat hunting, and SOAR — or only patch reactively when something breaks?

    What good looks like · A managed vulnerability program + periodic pen-tests + proactive threat hunting, with SOAR automating containment of known patterns.
  • Compliance & GRC Services

    Can you deliver compliance services — map client controls to frameworks (HIPAA / PCI / CMMC), maintain evidence, and support audits?

    What good looks like · A compliance-as-a-service capability: framework mapping, maintained evidence, and audit support delivered as a billable line.
  • Commercialization

    Is security packaged and priced as a tiered offering (good / better / best), or bundled in for free and sold ad hoc?

    What good looks like · A productized, tiered security offering with its own packaging, pricing, and SLAs — sold and renewed as a distinct line of business.

The 5 maturity levels

Where you land is your headline level; your lowest-rated dimension is the constraint holding you back — you're only as repeatable as your weakest critical area.

The maturity ladder, five levels from least to most matureFive ascending rungs. Level one sits at the bottom as the least mature stage; each rung rises toward level five at the top, the most mature goal state, which is emphasized in the accent color.1Level 1 — Resell-only2Level 2 — Basic Managed Security3Level 3 — Standardized Security Stack4Level 4 — SOC/MDR-backed5Level 5 — Advanced (Threat-Hunting + CaaS)
  • Level 1 — Resell-only

    You resell security products (AV, maybe EDR) but don't operate them. There's no managed detection or response — security is a line item, not a service you run.

  • Level 2 — Basic Managed Security

    You deploy and manage core controls (EDR, email security, MFA) and patch, but monitoring is reactive and there's no 24×7 response. Coverage varies client to client.

  • Level 3 — Standardized Security Stack

    A defined, standardized security baseline across the book — EDR + email security + MFA + awareness + an IR plan — managed to a documented standard rather than per-client improvisation.

  • Level 4 — SOC/MDR-backed

    24×7 monitoring and response via a staffed SOC or outsourced MDR, with SIEM / log management and a tested incident-response capability. Detection is proactive, not best-effort.

  • Level 5 — Advanced (Threat-Hunting + CaaS)

    Proactive threat hunting, SOAR automation, penetration testing, and compliance-as-a-service (mapping client controls to frameworks with maintained evidence) — a differentiated security practice you lead with.

Why it matters

Security is the fastest-growing line MSPs can sell — and the easiest to under-monetize. If you deploy EDR, manage MFA, and run awareness training but bill it as “included,” you're leaving margin (and a defensible moat) on the table. This shows you where your offering really sits and what it takes to move from resell to a SOC/MDR-backed, packaged practice.

What you get

  • Your headline maturity level across all 5 dimensions.
  • The single constraint holding you back — and the targeted next-steps to lift it, cross-linked to the reference.
  • An evidence check: where your MSP Profile contradicts a high self-rating, the assessment challenges it (it never overwrites your answer).
  • A branded PDF report to download and share with your team.

The rest of the suite

Four honest, size-aware self-assessments — diagnostics, not badges. Run the others to see the full picture.

See where your MSP stands — in minutes.

No install, free to explore. Pick an assessment and get a tailored read on your gaps and your maturity.

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