How strong is the security you sell?
This rates the security service line you sell to clients — what you can credibly deliver — not your own internal posture. The most common gap isn't capability; it's commercialization: great security, bundled in for free instead of packaged and priced as a renewable line of business.
What it measures — the 5 dimensions
You rate each on how it is today (a mirror, not a grade). For every one, the app already holds the “what good looks like” standard you can browse and adopt.
-
Security Stack Depth
Do you operate the core managed-security controls (EDR, email security, MFA, patching) to a standard — or mostly resell point products?
What good looks like · A standardized, operated security stack (EDR · email security · MFA · patch/vuln) deployed to a documented baseline across the book. -
Monitoring & Response
Is there 24×7 monitoring and incident response — a staffed SOC or outsourced MDR with SIEM — or is detection reactive and best-effort?
What good looks like · 24×7 SOC/MDR with SIEM/log management and a tested incident-response runbook — alerts are triaged and contained around the clock. -
Vulnerability & Threat Management
Do you run vulnerability management, penetration testing, threat hunting, and SOAR — or only patch reactively when something breaks?
What good looks like · A managed vulnerability program + periodic pen-tests + proactive threat hunting, with SOAR automating containment of known patterns. -
Compliance & GRC Services
Can you deliver compliance services — map client controls to frameworks (HIPAA / PCI / CMMC), maintain evidence, and support audits?
What good looks like · A compliance-as-a-service capability: framework mapping, maintained evidence, and audit support delivered as a billable line. -
Commercialization
Is security packaged and priced as a tiered offering (good / better / best), or bundled in for free and sold ad hoc?
What good looks like · A productized, tiered security offering with its own packaging, pricing, and SLAs — sold and renewed as a distinct line of business.
The 5 maturity levels
Where you land is your headline level; your lowest-rated dimension is the constraint holding you back — you're only as repeatable as your weakest critical area.
-
Level 1 — Resell-only
You resell security products (AV, maybe EDR) but don't operate them. There's no managed detection or response — security is a line item, not a service you run.
-
Level 2 — Basic Managed Security
You deploy and manage core controls (EDR, email security, MFA) and patch, but monitoring is reactive and there's no 24×7 response. Coverage varies client to client.
-
Level 3 — Standardized Security Stack
A defined, standardized security baseline across the book — EDR + email security + MFA + awareness + an IR plan — managed to a documented standard rather than per-client improvisation.
-
Level 4 — SOC/MDR-backed
24×7 monitoring and response via a staffed SOC or outsourced MDR, with SIEM / log management and a tested incident-response capability. Detection is proactive, not best-effort.
-
Level 5 — Advanced (Threat-Hunting + CaaS)
Proactive threat hunting, SOAR automation, penetration testing, and compliance-as-a-service (mapping client controls to frameworks with maintained evidence) — a differentiated security practice you lead with.
Why it matters
Security is the fastest-growing line MSPs can sell — and the easiest to under-monetize. If you deploy EDR, manage MFA, and run awareness training but bill it as “included,” you're leaving margin (and a defensible moat) on the table. This shows you where your offering really sits and what it takes to move from resell to a SOC/MDR-backed, packaged practice.
What you get
- Your headline maturity level across all 5 dimensions.
- The single constraint holding you back — and the targeted next-steps to lift it, cross-linked to the reference.
- An evidence check: where your MSP Profile contradicts a high self-rating, the assessment challenges it (it never overwrites your answer).
- A branded PDF report to download and share with your team.
See where your MSP stands — in minutes.
No install, free to explore. Pick an assessment and get a tailored read on your gaps and your maturity.
Open the reference →