From “how we run” to a model you can measure and improve.
Four moves take you from a scattered operation to a tailored, benchmarked, agent-ready one — all in the browser, free to explore.
How it works
- 1 · Tailor
Set your size, service offerings, tool stack, and team. The whole reference scopes to your shop, and the “My MSP” lens dims what doesn't apply.
- 2 · Diagnose
The gap engine reads your profile against the model and surfaces what's missing — control gaps, compliance gaps, insurability gaps, skill gaps, and upsell opportunities — inline as you browse.
- 3 · Benchmark
Run the four maturity assessments and the commercial benchmarks (KPIs, pricing, EBITDA & valuation, cost-per-lead by channel) to see where you stand — and where the leverage is.
- 4 · Ground your agents
Use the structured model as the knowledge base your AI agents reason over — triage, dispatch, resolution, and documentation, grounded in real MSP knowledge.
What you get out of it
Tailor it to your MSP
Scope the entire reference to your size, offerings, tool stack, and team.
See your gaps instantly
The controls, compliance, insurability, and skills you're missing — surfaced inline.
Lift your maturity
Assess your Operational Maturity Level and get the concrete path to advance.
Benchmark what matters
KPIs, pricing, EBITDA & valuation, and cost-per-lead by channel.
Ground your AI agents
A canonical model of how a modern MSP runs — readable by your agents.
Map to your PSA
ConnectWise, Autotask, or HaloPSA — switch paradigms without losing the model.
Private by design
Everything runs in your browser. Your profile, your assessments, and your numbers stay in local storage — nothing about your MSP is transmitted or stored on a server. The AI Concierge is the one optional exception, and you can bring your own key.
See where your MSP stands — in minutes.
No install, free to explore. Pick an assessment and get a tailored read on your gaps and your maturity.
Open the reference →